Shipping Policy and Duration:
• Shipping Charges ₹50.00 for both COD & Prepaid Orders.
• Batch IDs of the product may differ based on stock, but the products will be 100% authentic.
• All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving the order confirmation. You will receive another notification when your order has been shipped. All orders are delivered within a span of 1 business day (minimum) to 5 business days (maximum) depending on your location and distance from your warehouse, excluding weekends and holidays.
• In certain circumstances, there might be potential delays due to a high volume of orders or courier partner problems that are outside of our control.
• Shipping Rates and Estimates: We provide free shipping for all orders across all the serviceable pin codes within India.
Order TAT:
• 12pm (Mon-Sat) Except Govt. Holidays.
• When an order gets into our system it is packed and ready for shipping on the same day if the order placed before 12pm. If the order placed after 12pm then order will be shipped on next day. Our warehouse is operational 9am – 5pm (Mon-Sat) except public holiday.
Shipping Service Partner:
ShipRocket
Courier Selection:
Based on our priority and courier partner’s pin code serviceability our courier partner is Blue Dart, Delhivery, Xpressbees, Ecom Express, Smartr, Shadowfax, Ekart Logistics & Indian Post.
Delivery Time:
• Blue Dart: 1-2 Working Days
• Delhivery: 2-5 Working Days
• XpressBees: 2-5 Working Days
• Ecom Express: 2-5 Working Days
• Smartr: 1-3 Working Days
• Shadowfax: 2-5 Working Days
• Ekart Logistics: 2-4 Working Days
• Indian Post: 2-4 Working Days
** Indian Post is used only when no other courier company are serviceable and for prepaid orders.
No Purchase for Resale/Resell:
FMCGCart is intended for the sale of products directly to consumers and purchase for resale or resell is strictly prohibited. If Light Wings Online Shopping Private Limited believes that you are involved in purchases for resale, it reserves the right to take any action against you, including without limitation, legal action, restrict sales to you, cancel your orders and/or suspend or close your account.
Note: For the purpose of providing the Services and for other purposes identified in this Policy, FMCGCart will be required to collect and host certain data and information of the Users. FMCGCart will commit to protecting the personal information of users and takes all reasonable precautions for maintaining its confidentiality.