
Estimated Date of Delivery
Order TAT:
- 12pm (Mon-Sat) Except Govt. Holidays.
- When an order gets into our system it is packed and ready for shipping on the same day if the order placed before 12pm. If the order placed after 12pm then order will be shipped on next day. Our warehouse is operational 9am - 5pm (Mon-Sat) except public holiday.
Shipping Partner:
- Nimbus Post
Courier Selection:
- Based on our priority and courier partner’s pin code serviceability our courier partner is Blue Dart, Delhivery, Xpressbees, Ecom Express, Smartr, Shadowfax, Ekart Logistics & Indian Post.
Delivery Time:
- Blue Dart: 1-2 Working Days
- Delhivery: 2-5 Working Days
- XpressBees: 2-5 Working Days
- Ecom Express: 2-5 Working Days
- Smartr: 1-3 Working Days
- Shadowfax: 2-5 Working Days
- Ekart Logistics: 2-4 Working Days
- Indian Post: 2-4 Working Days
** Indian Post is used only when no other courier company are serviceable and for prepaid orders.
Return & Refund Policy
Return & Exchange Policy:
We offer all our customers an easy return policy. Returns can be initiated in case of wrong or damaged product(s) received. In such cases, you can raise a return request of product(s) within 7 days of receiving the order. We also accept partial returns of the order, wherein you can raise a return request for one or all products in your order.
In case of a request for replacement, it is subject to the availability of the stock and actual cost of return shipping will be charged for re-shipping of the replaced products. In case the product is not eligible for replacement, your total order amount will be refunded after deducting actual cost of return shipping.
The products must be re-packed in the original packaging.
Returned items must have no visible signs of wear and tear.
There should be no damage to the outer carton, and the security seal and tags should be intact.
If the product received has an expiry date of 6 months from date of delivery, it will not be exchanged unless the product received is wrong/damaged/broken.
Refunds & Cancellations:
Damages: If a client receives a damaged product, they must create an unboxing video as evidence and keep all packaging materials and damaged goods before submitting a claim. It is important to note that the customer must raise the complaint within 24-48 hours of receiving the product. Please note that FMCGCart is not responsible for any products that are damaged or lost during shipping. If your order arrives damaged, please contact care@fmcgcart.com or call us at +91-8595561500 (10am-5pm, Mon-Fri).
Authenticity: At FMCGCart, we want to guarantee our customers that all of our products are 100% authentic and obtained from authorised vendors. We take every precaution to ensure that our products meet the highest quality and safety standards. Furthermore, our products are properly labelled with barcodes, batch numbers, and detailed information. This enables us to trace the source and quality of each product, ensuring that our customers receive only the finest products.
Cancellation before shipment: If the order or the item(s) that you wish to cancel have not been shipped yet, you can write to us at care@fmcgcart.com or call us at +91-8595561500 (10am-5pm, Mon-Fri). In such cases, the order will be cancelled, and the money will be refunded to you within 24-48 business hours after the cancellation request has been processed by us. You can only cancel your order after 3 hours of placing the order. Once the shipment is dispatched from our hub or the tracking number is updated, we cannot cancel the order.
Cancellation post-shipment: Cancellation cannot be done after the shipment is dispatched. As we use third party courier partners, it is not possible for us to cancel any order once it is shipped as the courier partners don’t allow us to cancel an order post shipping.
Cancellation due to returned shipment: In case your shipment is returned to us due to any rejection from the courier or our customer, the cancellation will be done automatically, and the amount will be refunded automatically.
Note: In case you have cancelled an order, which has already been handed over to our delivery partner from our end, we cannot guarantee cancellation and they still may attempt delivery. In that case, kindly do not accept the delivery of the order.
Return or Exchange Process:
Please get in touch with us at care@fmcgcart.com or call us at +91-8595561500 (10am-5pm, Mon-Fri) to raise the return request within 5 days of receiving your order.
You will be requested to provide us with your order ID and email the images and videos of the product(s) with their batch numbers, if you wish to return your product(s).
You will be asked to provide us with the unboxing video of the products received with FMCGCart's Seal/Tape visible in the video in case of Missing/ Tampered/ Leakage.
We will schedule a return pick-up within 3-4 business days. We shall initiate the refund only if the products received by us are in their original packaging with their seals, labels, and barcodes intact.
Please note that the damaged product will be shipped to the vendor for investigation. This is to ensure that we can identify any issues with the product or packaging that may have contributed to the damage.
We appreciate your understanding and cooperation in these situations. Our goal is to provide our customers with high-quality products and exceptional service, and we will do everything in our power to address any issues that arise.
Additional Information:
- You can expect the receipt of your exchange within 5-7 days.
- Actual cost of return shipping will be charged as shipping and pickup charges in case of an exchange.
- Actual cost of return shipping will be deducted from the total refund amount in case of returns of non-damaged and correct products.
- Lost or damaged returns are strictly non-refundable and not eligible for an exchange.
- All exchanges will be processed only through cash-on-delivery.
- FMCGCart reserves the right to change the policy without any prior notice.
Product Descriprion
Azelia Face Wash, 100ml – Your Path to Refreshing Radiance
Elevate your skincare routine with Azelia Face Wash, 100ml, a premium product designed to cleanse, refresh, and rejuvenate your skin. Whether you're striving for a deep, thorough cleanse or looking to maintain a radiant complexion, Azelia Face Wash is your perfect companion for achieving flawless, glowing skin.
Key Features:
- Deep Cleansing Action: Azelia Face Wash penetrates deeply into the pores to remove dirt, oil, and impurities, ensuring a clean and fresh complexion. Its advanced formula provides a thorough cleanse without stripping the skin of its natural oils.
- Hydrating and Nourishing: Enriched with hydrating ingredients, this face wash provides essential moisture to keep your skin soft, supple, and radiant. Its nourishing properties help maintain the skin's natural barrier, preventing dryness and irritation.
- Gentle Formula: Suitable for all skin types, including sensitive skin, Azelia is crafted with gentle, skin-friendly ingredients. Its mild formulation ensures a soothing cleanse that leaves your skin feeling refreshed and calm.
- Refreshing Fragrance: Enjoy a pleasant, invigorating fragrance that rejuvenates your senses while providing a luxurious cleansing experience. The subtle scent lingers gently, adding a touch of freshness to your routine.
- Convenient Packaging: The 100ml bottle is perfect for both home use and travel. Its compact and portable design ensures you can maintain your skincare regimen wherever you go.
How to Use:
- Wet Your Face: Begin by wetting your face with lukewarm water. This helps to open up your pores, allowing the face wash to penetrate deeply.
- Apply the Face Wash: Squeeze a small amount of Azelia Face Wash onto your palm. Gently massage it onto your face in a circular motion, avoiding the eye area.
- Rinse Thoroughly: Rinse your face thoroughly with lukewarm water to remove all traces of the face wash. Make sure no residue is left behind.
- Pat Dry: Gently pat your face dry with a clean towel. Avoid rubbing, as it can irritate the skin.
- Follow Up: For best results, follow up with your favorite moisturizer to lock in hydration and keep your skin feeling soft and smooth.
Safety Information:
- For External Use Only: Azelia Face Wash is intended for external use only. Avoid contact with eyes. In case of contact, rinse immediately with plenty of water.
- Patch Test Recommended: If you are using the product for the first time, it is advisable to perform a patch test to check for any allergic reactions. Apply a small amount on the inner side of your wrist and wait for 24 hours. If irritation occurs, discontinue use.
- Keep Out of Reach of Children: Store the product in a safe place, away from the reach of children to prevent accidental ingestion or misuse.
- Store in a Cool, Dry Place: To maintain the efficacy of the product, store Azelia Face Wash in a cool, dry place away from direct sunlight and heat.
Benefits:
- Radiant Skin: Regular use of Azelia Face Wash helps to reveal a brighter, more radiant complexion. Its effective cleansing action enhances your skin's natural glow, leaving it looking healthy and revitalized.
- Moisture Balance: The hydrating formula ensures your skin stays moisturized and balanced. It helps to lock in moisture, providing long-lasting hydration and preventing dryness.
- Smooth and Soft Skin: Experience the joy of smooth, soft skin with the nourishing properties of Azelia. Its gentle ingredients work to maintain your skin's softness and elasticity, promoting a youthful appearance.
- Daily Essential: Make Azelia Face Wash a staple in your daily skincare routine. Its consistent performance and reliable results make it an essential part of achieving and maintaining beautiful, healthy skin.
- Trustworthy Brand: Azelia is synonymous with quality and trust. When you choose Azelia Face Wash, you are selecting a product backed by a brand committed to excellence and customer satisfaction.
Why Choose Azelia Face Wash?
Choosing Azelia Face Wash, 100ml means investing in a high-quality skincare solution that prioritizes your skin's health and beauty. With its deep cleansing action, hydrating formula, and gentle ingredients, Azelia offers an exceptional cleansing experience that caters to all your skincare needs. Elevate your skincare routine with Azelia and enjoy the benefits of clear, hydrated, and radiant skin every day.
Order your Azelia Face Wash, 100ml today, and embrace the journey to flawless, glowing skin.