Estimated Date of Delivery
Order TAT:
- 12pm (Mon-Sat) Except Govt. Holidays.
- When an order gets into our system it is packed and ready for shipping on the same day if the order placed before 12pm. If the order placed after 12pm then order will be shipped on next day. Our warehouse is operational 9am - 5pm (Mon-Sat) except public holiday.
Shipping Partner:
- Nimbus Post
Courier Selection:
- Based on our priority and courier partner’s pin code serviceability our courier partner is Blue Dart, Delhivery, Xpressbees, Ecom Express, Smartr, Shadowfax, Ekart Logistics & Indian Post.
Delivery Time:
- Blue Dart: 1-2 Working Days
- Delhivery: 2-5 Working Days
- XpressBees: 2-5 Working Days
- Ecom Express: 2-5 Working Days
- Smartr: 1-3 Working Days
- Shadowfax: 2-5 Working Days
- Ekart Logistics: 2-4 Working Days
- Indian Post: 2-4 Working Days
** Indian Post is used only when no other courier company are serviceable and for prepaid orders.
Return & Refund Policy
Return & Exchange Policy:
We offer all our customers an easy return policy. Returns can be initiated in case of wrong or damaged product(s) received. In such cases, you can raise a return request of product(s) within 7 days of receiving the order. We also accept partial returns of the order, wherein you can raise a return request for one or all products in your order.
In case of a request for replacement, it is subject to the availability of the stock and actual cost of return shipping will be charged for re-shipping of the replaced products. In case the product is not eligible for replacement, your total order amount will be refunded after deducting actual cost of return shipping.
The products must be re-packed in the original packaging.
Returned items must have no visible signs of wear and tear.
There should be no damage to the outer carton, and the security seal and tags should be intact.
If the product received has an expiry date of 6 months from date of delivery, it will not be exchanged unless the product received is wrong/damaged/broken.
Refunds & Cancellations:
Damages: If a client receives a damaged product, they must create an unboxing video as evidence and keep all packaging materials and damaged goods before submitting a claim. It is important to note that the customer must raise the complaint within 24-48 hours of receiving the product. Please note that FMCGCart is not responsible for any products that are damaged or lost during shipping. If your order arrives damaged, please contact care@fmcgcart.com or call us at 011-35731020 (10am-5pm, Mon-Fri).
Authenticity: At FMCGCart, we want to guarantee our customers that all of our products are 100% authentic and obtained from authorised vendors. We take every precaution to ensure that our products meet the highest quality and safety standards. Furthermore, our products are properly labelled with barcodes, batch numbers, and detailed information. This enables us to trace the source and quality of each product, ensuring that our customers receive only the finest products.
Cancellation before shipment: If the order or the item(s) that you wish to cancel have not been shipped yet, you can write to us at care@fmcgcart.com or call us at 011-35731020 (10am-5pm, Mon-Fri). In such cases, the order will be cancelled, and the money will be refunded to you within 24-48 business hours after the cancellation request has been processed by us. You can only cancel your order after 3 hours of placing the order. Once the shipment is dispatched from our hub or the tracking number is updated, we cannot cancel the order.
Cancellation post-shipment: Cancellation cannot be done after the shipment is dispatched. As we use third party courier partners, it is not possible for us to cancel any order once it is shipped as the courier partners don’t allow us to cancel an order post shipping.
Cancellation due to returned shipment: In case your shipment is returned to us due to any rejection from the courier or our customer, the cancellation will be done automatically, and the amount will be refunded automatically.
Note: In case you have cancelled an order, which has already been handed over to our delivery partner from our end, we cannot guarantee cancellation and they still may attempt delivery. In that case, kindly do not accept the delivery of the order.
Return or Exchange Process:
Please get in touch with us at care@fmcgcart.com or call us at 011-35731020 (10am-5pm, Mon-Fri) to raise the return request within 5 days of receiving your order.
You will be requested to provide us with your order ID and email the images and videos of the product(s) with their batch numbers, if you wish to return your product(s).
You will be asked to provide us with the unboxing video of the products received with FMCGCart's Seal/Tape visible in the video in case of Missing/ Tampered/ Leakage.
We will schedule a return pick-up within 3-4 business days. We shall initiate the refund only if the products received by us are in their original packaging with their seals, labels, and barcodes intact.
Please note that the damaged product will be shipped to the vendor for investigation. This is to ensure that we can identify any issues with the product or packaging that may have contributed to the damage.
We appreciate your understanding and cooperation in these situations. Our goal is to provide our customers with high-quality products and exceptional service, and we will do everything in our power to address any issues that arise.
Additional Information:
- You can expect the receipt of your exchange within 5-7 days.
- Actual cost of return shipping will be charged as shipping and pickup charges in case of an exchange.
- Actual cost of return shipping will be deducted from the total refund amount in case of returns of non-damaged and correct products.
- Lost or damaged returns are strictly non-refundable and not eligible for an exchange.
- All exchanges will be processed only through cash-on-delivery.
- FMCGCart reserves the right to change the policy without any prior notice.
Product Descriprion
FixDerma Salyzap Daily Face Cleanser (60gm)
FixDerma Salyzap Daily Face Cleanser is a specially formulated facial cleanser designed to provide a thorough yet gentle cleansing experience for acne-prone and oily skin. Infused with a combination of Salicylic Acid and natural extracts, this cleanser helps to effectively remove impurities, excess oil, and dead skin cells while maintaining a balanced, clear complexion.
Key Ingredients:
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Salicylic Acid (2%): A beta-hydroxy acid (BHA) known for its exfoliating and acne-fighting properties. It penetrates deep into the pores to dissolve sebum and debris, helping to prevent and treat acne breakouts. Salicylic Acid also helps to reduce inflammation and redness associated with acne.
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Tea Tree Oil: Known for its natural antibacterial and anti-inflammatory properties, Tea Tree Oil helps to soothe irritated skin, reduce acne-causing bacteria, and control excess oil production. It also helps to calm redness and inflammation.
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Witch Hazel Extract: A natural astringent that tightens pores, reduces oiliness, and helps to control acne outbreaks. Witch Hazel also provides a refreshing and cooling effect on the skin.
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Chamomile Extract: Provides soothing and anti-inflammatory benefits, helping to calm irritated skin and reduce redness. Chamomile also has antioxidant properties that protect the skin from environmental damage.
Benefits:
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Deep Cleansing Action: FixDerma Salyzap Daily Face Cleanser effectively cleanses the skin by removing dirt, excess oil, and impurities that can contribute to acne. The Salicylic Acid works to penetrate pores and dissolve buildup, leaving the skin fresh and clean.
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Exfoliates and Unclogs Pores: The exfoliating properties of Salicylic Acid help to gently slough off dead skin cells, preventing pore congestion and reducing the likelihood of blackheads and whiteheads.
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Reduces Acne and Breakouts: With its active ingredients, this cleanser helps to target acne-causing bacteria and reduce inflammation, leading to fewer breakouts and clearer skin over time.
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Balances Oil Production: The formulation helps to control excess oil production, making it ideal for oily and combination skin types. It helps to reduce shine and maintain a matte finish throughout the day.
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Soothes and Calms: Chamomile and Tea Tree Oil provide soothing relief to irritated and inflamed skin, helping to calm redness and discomfort associated with acne.
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Improves Skin Texture: Regular use of FixDerma Salyzap Daily Face Cleanser helps to improve overall skin texture, leaving it smoother and more even-toned.
Usage Instructions:
- Wet your face with lukewarm water.
- Apply a small amount of FixDerma Salyzap Daily Face Cleanser to your fingertips.
- Gently massage the cleanser onto your face in circular motions, focusing on areas with excess oil or acne.
- Rinse thoroughly with lukewarm water and pat your face dry with a clean towel.
- Use twice daily, morning and evening, for best results.
Packaging and Size:
FixDerma Salyzap Daily Face Cleanser comes in a 60gm tube, which is compact and convenient for everyday use. The tube design allows for easy dispensing and helps maintain product freshness.
Why Choose FixDerma Salyzap Daily Face Cleanser?
FixDerma Salyzap Daily Face Cleanser is your ideal solution for maintaining clear, balanced, and healthy skin. Its potent combination of Salicylic Acid, Tea Tree Oil, and soothing natural extracts provides effective acne treatment while being gentle enough for daily use. Whether you're dealing with occasional breakouts or chronic acne, this cleanser helps to purify your skin, prevent future breakouts, and promote a smoother, clearer complexion.